Email…think before you hit send

In today’s increasing e-business environment, more and more organizations are using email as their main form of communication. Yet, in spite of it’s importance, email is frequently dashed off with little thought given to clarity or to the needs of the reader. The result? The image of the writer and the organization are undermined. Avoid these email pitfalls. Learn the strategies that will give you an email reputation to be proud of.

Presented by Susan Portelance, Workshop Facilitator and Writing Coach, Eclectic Communications